Reviews
State Farm® Agent Nora Brooks
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Brandi Jenkins-Savannah
October 22, 2026
"Phenomenal service, always."
"Brandi, thank you for a wonderful 5 star review of our office. "
Antonio Rouzano
October 16, 2026
"Amy Borst is a fantastic agent! Very patient, very helpful, and she knows her business, and can never turn away any requests for help. Thank you Nora Brooks State Farm, and thank you Amy!"
"Antonio, what a wonderful review of our office and team member Amy Borst. She is very knowledgeable and loves helping our customers. When you are in the area, please stop by. We would love to visit with you. "
Shaniecia F.
October 7, 2026
"Miranda was very helpful and answered all of my questions."
"Shaniecia, thank you for kind words about Merinda and how helpful she was to you. Anytime you have questions, please call or stop by the office. "
Ronald Efferson
October 2, 2026
"Great office to insure with."
"Ronnie, thank you so much for you 5 Star Review of our Office. "
Rose Barrett
September 29, 2026
"Maria is so awesome! She helped me during the entire process."
"Rose, thank you for the sweet words about Maria. She loves to help all our customers. "
Marti Lowe
September 23, 2026
"Friendly, prompt service, explains well, professional. Many years with them, highly satisfied!"
"Marti, thank you for your review of our office. We try hard to make sure all our customers understand the importance of their insurance coverage. We are so glad you are very satisfied with our services. "
Timothy Frederick
September 21, 2026
"Agent Nora brooks personally took care of me and the situation I needed taken care of."
"Timothy, thank you so much for your review of the service you personally received from your agent. "
Stephanie Sanders
September 19, 2026
"GREAT TEAM, Professional & Caring Like Family !!"
"Stephanie, thank you for the 5 star review and your sweet words about our office. "
simon jones
September 14, 2026
"Awsome and professional..definitely got a customer for life.."
"Simon, your kind words are very much appreciated. Thanks for the review of our office. "
Scotty Laborde
September 1, 2026
"They are always very knowledgeable and eager to help with any issues."
"Scotty, thank you so much for a 5 star review of our office, along with your kind words of our eagerness to help our customers. "
Support Email
August 28, 2026
"My small business went to Nora's office to get bank accounts set up. We have a checking account, savings account, and credit card now through US Bank. Go see Nora for your banking and small business needs!"
"Thank you so much for your 5-star review of our agency. We were so glad to hear you got great service setting up your new bank accounts. "
Amy Collum
August 28, 2026
"Such great service! Everyone is so helpful. I was able to get an amazing deal on my insurance"
"Amy, thank you for choosing our agency for your insurance needs and we are glad to hear you got great service from us. "
Lakenya Lewis
August 28, 2026
"Excellent I love everything about her & even afterwards getting everything set up . She called to check on me & did I have any questions! If I could do 10 stars I would,lol"
"Lakenya, thanks for the review and we are very happy that you are happy about our office and the team who was there for you. Stop by anytime, we would love to visit with you. "
Noah Murphy
August 28, 2026
"Best office with the best customer service you can ask for!"
"Noah, your 5-star review was wonderful and our team is always here to help you anytime. Come see us when you get by this way. "
Rachael Marshall
August 7, 2026
"Our first visit with Miss Maria Wright was the best I would absolutely refer all of my friends and family to Miss Nora Brooks office"
"Rachael, thank you so much for your review of our team member, Maria. She loves working with our customers and provides the best service possible. Please stop in any time you need help with your insurance. "
John Mark Waniewski
July 28, 2026
"Mrs. Nora was fantastic to deal with and was very helpful and informative."
"John, thank you for your kind words about our office. Also thank you for your 5 star review. "
Katherine Harris
July 24, 2026
"Very informative and helpful"
"Katherine, thank you so much for your kind words and Five Star review of our office. "
Griffin Sprague
July 14, 2026
"Nora Brooks office had grate customer service and fast service."
"Griffin, thank you for a 5 star review of our great customer service. We strive to provide the best service possible. "
Jayy
July 14, 2026
"Great customer service, plenty of help, and all around a great experience for me! Will check on you to make sure everything is ok and will try to get you the best rates!"
"Jayy, thank you so much for your 5 star review of our office. We are so happy we were able to provide you with the great service you were looking for. "
Aaron Hall
July 7, 2026
"I have had insurance on and off through Mrs. Nora for years..she and the whole office are so nice and friendly and do any and everything to help make getting insurance a breeze..I would recommend talking with them about all your insurance needs!!"
"Aaron, thank you for your 5 star review and kind words. We are here to serve you in all your insurance needs. Please stop by the office or call us anytime. "
Versity Kirkendoll
June 26, 2026
"I have been with Nora Brooks for over 25 years. The teams has always looked out for my best interest"
"Thank you Versity for the great review!"
jim white
June 3, 2026
"Maria was extremely helpful."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nora Brooks’s Team here in Shreveport . "
Michelle Melton
May 29, 2026
"Have used Nora as my State Farm agent since I was 18-19 years old so it has been over a few decades now. She and her staff have always been wonderful. I never question whether I will be taken care of with any situation because Nora and her staff have always gone above and beyond for me and my family. Truly grateful and blessed to have someone like Nora who cares about her clients as much as she would her own family."
"Michelle, you are so sweet to give us such a wonderful review. We have loved being your insurance agent all these year. Thank you for letting us serve you. "
Gavin Forsong
May 27, 2026
"she was real sweet and great to talk to made it easy to take care of what i needed to she was real nice and to the point, highly recommend"
"Gavin, we are so happy to see your wonderful review of our office. Thank you so much. "
brittany warren
April 29, 2026
"This office is the best in Shreveport! Maria is my personal and has helped me in so many ways. From making sure my family is secure and my insurance rates are top tier! My family has been with Nora Brooks for years, we will continue doing business with this agent!"
"Brittany, what a wonderful review of our office. Thank you so much for your kind words. "